About Zz

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So far Zz has created 23 blog entries.

Workforce transformation – Robotic Process Automation (2/2)

In our previous post we looked at the global state of outsourcing and BPO, the signs of its transformation, the appearance of Robotic Process Automation (RPA) as a new (?) emerging technology trend and its market size and benefits. Today we’ll dig deeper into RPA examining its effect on workforce transformation (more precisely on BPO), [...]

2017-09-05T09:57:35+00:00 August 30th, 2017|Blog|

Workforce transformation – Robotic Process Automation (2/1)

Crisis of Outsourcing For the last few decades “outsourcing” jobs from developed countries to developing, low-wage countries to increase profit based on cheap labor and operating costs have been the logical evolutionary step for large corporations. Statistics of the United States Department of Commerce show that in the past decade, since China joined the World [...]

2017-08-30T14:01:36+00:00 July 15th, 2017|Blog|

Crowdsourcing supported questionnaire processing

Business problem The goal of the project was to set up a solution and to process ~4000 highly confidential hand-filled questionnaires (app. 48 000 pages) each containing 280 fields (check boxes, as well as, fields containing hand written numbers or text) in less than one month. Our client had limited internal resources to allocate for the project, [...]

2017-08-31T11:18:21+00:00 June 20th, 2017|Case Study, Case Study - IV, Case Study-Gov|

Forms processing during elections

Customer Challenge The government organization responsible for the IT support of many large scale government project, was looking for a new, efficient forms processing solution that not only can process tens of thousands of forms in a short time frame, but can automate the validation part of the processing, and therefore improve and speed up [...]

2017-08-31T11:13:54+00:00 June 20th, 2017|Case Study, Case Study - IV, Case Study-Gov|

Synchronization over satellite connections

CUSTOMER CHALLENGE Petrofac, just as other companies in the oil and gas industry, has project sites with limited infrastructure in remote locations far away from the central or operational offices. However, a constant on-line connection between these sites is a must, since all these sites constantly need to exchange business documents and technical documentation between [...]

2017-07-31T13:40:39+00:00 May 5th, 2017|Case Study, Case Study - not IV, Case Study-Energ|

Migration to EMC Documentum 6.5

CUSTOMER CHALLENGE Or client, Raiffeisen Leasing manages all Raiffeisen's leasing and a wide range of financing operations. Their intensive day to day document flow produced more than 300.000 various documents (300+ GB of data), all stored in an aging, unregulated EMC Documentum 5.3 repository. At the same time a large part of the initial data [...]

2017-07-14T09:53:13+00:00 May 5th, 2017|Case Study, Case Study - not IV, Case Study-Fin|

Citizen interaction forms processing

CUSTOMER CHALLENGE In Hungary the Central Office for Administrative and Electronic Public Services (KEKKH) is responsible for providing IT support for elections, referendums or nation-wide surveys and consultations. In 2012 for a nationwide consultation KEKKH decided to look for a sub-contractor who can provide a cost effective, automated and highly secure solution to replace the fully [...]

2017-08-31T11:02:53+00:00 May 5th, 2017|Case Study, Case Study - IV, Case Study-Gov|

Migration to LiveLink & data clean-up

ABOUT TELENOR Telenor Group is one of the world’s leading mobile operators and one of the top 500 global companies by market value. With 33,000 employees worldwide and more than 150 million mobile subscriptions around the globe Telenor has mobile operations in 12 markets and in additionally 17 markets through its ownership in VimpelCom Ltd. [...]

2017-07-21T09:31:32+00:00 May 5th, 2017|Case Study, Case Study - not IV, Case Study-Telco|

Lotus Notes to EMC Documentum migration

CUSTOMER CHALLENGE Our client - the leading electricity transmission systems operator in Hungary (MAVIR) had app. 1 TB, (2.3 million individual files) of unstructured documents and business data stored in various places across a heterogeneous corporate IT system (including Novell based shared drives, Lotus Notes databases, file and registry systems, workstations). To improve their corporate [...]

2017-07-14T13:04:07+00:00 May 5th, 2017|Case Study, Case Study - not IV, Case Study-Energ|